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Maintenance Request

DTF installations require Maintenance Request emails sent out. Such requests come in three expected statuses: Scheduled, Started, Finished. Scheduled needs to be sent out after installation date is agreed on.

Environments: INT, PROD

Message Data

TO: albert.mueller.extern@dertouristik.com, itt-flugmanagement.koeln@dertouristik.com, femke.schmidt@dertouristik.com, joern.blondiau@dertouristik.com

CC: peter.bechara@rewe-group.com

Subject: Maintenance Request [DD.MM.YYYY]

Message Body Example

Below you can fin an example of email body text. Change the following to actual data:

  • Versions in Reason and Product (remove parts that are not being updated)
  • Environment
  • Status
  • Schedule (CET)
  • Reference Jira (ticket number)
  • Summary (Jira ticket description)

Reason: Installation ZZ Top Asgard 10.80.13 (Custom 10.80.16) / Midgard 10.80.8 (Custom 10.80.6) / Microservice 1.17.1

Product: Asgard / Midgard / Microservice

Component: Runtime & Release

Environment: INT

Type: RFC - Request for Change

Priority: Medium

Status: Finished

Schedule: 2026-03-26 8:30 – 9:30

Reporter: Femke.Schmidt@dertouristik.com

Assigned To: ops@quintessence.net

Coordinator: Femke.Schmidt@dertouristik.com

Changed By: ops@quintessence.net

Reference JIRA (Spira): DTD-1519

Summary: ATC: Release ZZ-TOP -Auslieferung auf MG 2 INT und ASG INT im DEZ 2025

Best regards,